Shipping and Delivery

All items will be posted to you in a HEATHER MCDOWALL gift box. Only one item per box to allow for safe delivery of goods and to avoid damage to the item.  If you are purchasing more than one item they will arrive in individual boxes.
Your selected purchases will be lovingly wrapped and the utmost care taken when packaging to avoid damage of items and delivered to you as soon as possible by your nominated delivery method in the shipping section.
We use Australia Post to ship items.

Express Shipping

An item must be purchased prior to 2PM that business day to allow for express shipping to be delivered to you the next business day. Express shipping is available to major metro and regional population areas. Shipping to addresses outside of metropolitan areas will be delivered in 2 business days.
You will receive a shipment confirmation email with the shipment tracking number.
If you have ordered an item that is not available or is delayed you will be notified via email or phone.

Free Shipping

If you choose the free shipping option please allow 3-5 business working days for your delivery within Australia. Days of delivery depend on the state in which your purchases will be delivered to.
Standard delivery between states:

  • Sydney to Brisbane 3-4 business days
  • Sydney to Melbourne 3-4 business days
  • Sydney to Canberra 3-4 business days
  • Sydney to Adelaide 4-5 business days
  • Sydney to Tasmania 4-5 business days

The delivery between states are a guide only and may be delivered outside of these times to your nominated address.
Orders placed on weekends or public holidays will be processed the next business day subject to availability. You will receive a shipment confirmation email with the shipment tracking number.
If you have ordered an item that is not available or is delayed you will be notified via email or phone.
While all care will be taken during packaging and transport of items, we accept no responsibility for breakage or loss of items.

Overseas Delivery

Please note the shipping estimates on this website refer to shipping within Australia only. We do ship worldwide. Please contact us on hello@heathermcdowall.com to obtain a shipping quote for your purchase.

 

 

 

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